Refund policy

Products

Order Modification, Cancellation & Refund Policy

1. AMG Corporation will not accept any order modification or cancellation requests once the order is placed & payment against that particular order is realised in the bank account of AMG Corporation. Hence, it is requested to Authorised Customers to please make a double check before confirming the order online & processing the payment online in B2B Portal as provided by AMG Corporation.

2. Therefore, AMG Corporation is not liable for making any type of refund in case of wrong order input by Authorised Customers in online B2B Portal.

3. AMG Corporation will not accept any return of goods once dispatched to Authorised Customer against it’s respective order, until or unless there is any manufacturing defect on before fitment, and therefore will not be liable in any condition to make a refund to the Authorised Customer.

4. AMG Corporation will not be responsible for any package damages once handed over to the logistics partner and will not be able to accept order cancellation or payment refund requests and hence will not be liable for any kind of compensation.

5. Once the Authorised Customer has placed, paid & confirmed the orders then AMG Corporation will reserve full rights on executing the order as is & where is basis and will not be liable for any type of order modification, cancellation or refund under any circumstances.

6. Only in case of any manufacturing fault/defect AMG Corporation will accept return of those particular faulty/defected goods along with online B2B Portal (provided by AMG Corporation) generated invoice and process 100% refund through credit note of those faulty/defected goods only. AMG Corporation will be able to process & issue the above credit note tentatively in about 21 working days time from the date of consignment being inwarded with desired documents as mentioned above in AMG Corporation’s concerned warehouse. Items which do not have any manufacturing fault/defect clubbed in the same order will not be accepted as return.

7. In above case, AMG Corporation will accept manufacturing faulty/defected goods only with prescribed set of documents (invoice) which will be generated through online B2B Portal (provided by AMG Corporation).

8. In above case, AMG Corporation will decline the acceptance of manufacturing faulty/defected goods if sent without prescribed set of documents (invoice) which will be generated through online B2B Portal (provided by AMG Corporation).

9. In case of any short quantity supply by AMG Corporation against its Authorised Customer’s order, the Authorised Customer is required to highlight the issue on Email – [email protected] only. Telephone complaint will not be acceptable. The email should contain subject on Short Supply & Customer Login ID of online B2B Portal. On receipt of email, AMG Corporation will verify the details in it’s concerned warehouse and process the credit note of that particular short supply as refund and it will reflect in account ledger on the online B2B portal. AMG Corporation will be able to process & issue the above credit note tentatively in about 21 working days time from the date of email received by AMG Corporation. This Credit Note will be automatically adjusted in the next purchase made by the particular Authorised Customer.

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